Welcome to Housekeep's privacy notice.

Housekeep Limited ("we", “我们”, “我们”或“管家”)尊重您的隐私，并承诺保护我们网站或移动应用程序的所有用户的个人数据(一起), “网站”). 请阅读本隐私通知，该通知将告知我们如何处理您的个人数据，并告知您有关您的隐私权. 我们是您提供给我们的信息的“数据控制器”. 这个隐私通知以分层的格式提供，所以很容易使用.

 

1. 电子游戏全网址

2. HOW WE COLLECT YOUR DATA

3. THE DATA WE COLLECT ABOUT YOU

4. HOW WE USE YOUR DATA

5. DISCLOSURES OF YOUR DATA

6. INTERNATIONAL DATA TRANSFERS

7. 数据安全

8. 数据保留

9. 饼干

10. 你的权利

11. 其他

 

1. 电子游戏全网址

  • Our corporate information is

    • We are registered in England and Wales under registration number 08744694 at registered address 59 里士满 Avenue, 伦敦, N1 0 lx

    • Our principal place of business is: Farringdon House, 105-107 Farringdon Road, 伦敦, EC1R 3BU

    • 我们在英国信息专员办公室注册为数据控制人, with data protection registration number ZA033851

 

2. HOW WE COLLECT YOUR DATA

  • 当您与我们互动或使用我们的服务时，我们会收集您的个人数据, 例如, when you submit your address when making a booking. We use this information to provide you with the requested service and to improve the experience for all users

  • We collect your data when you

    • Browse and interact with our Sites

    • Make a booking and create an account

    • Make changes in your online account or mobile application

    • Give us feedback

  • 我们还从第三方网站收集技术信息, such as advertising platforms and analytics providers

 

3. THE DATA WE COLLECT ABOUT YOU

  • 我们希望对我们从您那里收集的数据保持开放和透明

  • We collect and record the following 类型s of information:

    • information about your computer and about your visits to and use of our Sites (including your IP address, geographical location, browser 类型 and version, operating system, 搜索了, referral source, length of visit, page views and website navigation paths)

    • information that you provide to us when registering with our Sites (including your name, 电子邮件地址, contact details and information about your home)

    • 您为订阅我们的电子邮件通知和/或通讯而向我们提供的信息(包括您的姓名), 电子邮件地址 and other contact details)

    • 您在使用我们网站上的服务时向我们提供的信息, 或者在使用这些服务(包括计时)的过程中生成的, 类型, frequency and pattern of service use)

    • 与您通过我们的网站进行的任何购买我们的服务或任何其他交易(包括日期)有关的信息, time, 类型, spend and payment details)

    • information that you post to our Sites or social media accounts for publication on the internet (including your name, pictures and the content of your posts)

    • Information about the ratings you give to service providers

    • 您发送给我们或通过我们网站发送的任何通信中包含的或与之相关的信息(包括通信内容和与通信相关的元数据)

    • information you send to us via email, 电话, 聊天和短信, 以及任何其他类型的交互，包括通信和任何元数据  

    • 您发送给我们以寻求反馈的信息(包括调查和反馈反馈)

    • information about your communication preferences (including whether you subscribe to marketing and other communications)

    • 您选择发送给我们的任何其他个人信息

  • Housekeep never stores full credit card information and uses a third party payment processor, 只有卡号的最后4位数字与一个独特的代码一起存储，以识别第三方支付提供商的客户

  • 在您向我们披露另一个人的个人信息之前, 您必须根据本政策的条款获得该个人信息的披露和处理的该人的同意

  • 我们也收集, 为任何目的使用和共享汇总数据，如统计数据或人口统计数据. Such data is anonymous and is not personal data

  • The Sites are not intended for children and we do not knowingly collect data relating to children


4. HOW WE USE YOUR DATA

  • 我们只会在法律允许的情况下使用您的个人数据. 我们通常会在以下情况下使用您的个人资料:

    • Where we need to perform the contract we are about to enter into or have entered into with you

    • 我们在哪些方面需要遵守法律或监管义务

    • Where it is necessary for our legitimate interests. 在这种情况下，我们使用一个“平衡测试”来确保这样的处理是必要的，并且你的权利不会凌驾于这些利益之上

    • Generally, we do not rely on consent as a legal basis for processing your personal data

  • 如本公司以合约为处理依据，本公司可将你的资料用于:

    • administer our Sites and business

    • personalise our Sites for you

    • enable your use of the services available on our Sites

    • supply to you services purchased through our Sites

    • 向您发送报表、发票和付款提醒，并向您收取付款

    • send you information about your service and any changes

    • send you non-marketing commercial communications

    • 向您发送您特别要求的电子邮件通知

    • allow you to make and receive referrals

    • to help our support team help you with any complaints or requests for information as quickly and effectively as possible

    • update you on changes to prices, terms, conditions

    • update you on new features

    • 处理阁下就本网站所提出的查询及投诉

    • keep our Sites secure and prevent fraud

    • verify compliance with the terms and conditions governing the use of our Sites (including messages sent)

  • 如果我们处理的依据是合法利益，我们可能会将您的信息用于:

    • research, assess, analyse and improve our service 

    • send you marketing (you can opt out any time)

    • request your views and feedback (you can opt out any time)

    • 向第三方提供有关我们用户的统计信息(但这些第三方将无法从这些信息中识别任何个人用户)

  • 如果我们处理的依据是法律义务，我们可能会将您的信息用于:

    • create a record of your transactions

    • 遵守本公司须遵守的任何法律义务或监管规定

  • 如果您提交个人信息以供在我们的网站上发表, we will publish and otherwise use that information in accordance with the consent you grant to us

  • All our financial transactions are handled through our payment services provider, Stripe. You can review the Stripe privacy policy at http://stripe.com/gb/privacy. 我们将仅在处理您的支付所需的范围内与我们的支付提供商共享信息, refunding such payments and dealing with complaints and queries relating to such payments and refunds

  • 我们可能, 在未来, use anonymised customer information to perform large scale analysis for the purposes of improving our services

  • 我们可能, 在未来, 进行分析和自动化决策，以防止欺诈或显示或分配适当的服务提供商

 

5. DISCLOSURES OF YOUR DATA

  • The information we collect about you will be stored on our servers located within the EU. 我们会非常小心和透明地将你的信息与谁分享.

  • 我们可能 disclose your personal information to

    • 我们集团公司的任何成员(这意味着我们的子公司, 我们的最终控股公司及其所有子公司)，在本政策所述目的的合理必要范围内

    • any of our employees, 军官, 保险公司, professional advisers, 代理, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy

  • 家政服务还可能与第三方服务提供商共享有限的个人数据. Any such third party must be acting in accordance with all relevant regulation in their processing of your data

    • 服务提供者(比如清洁工):这样你就能得到一个干净的家

    • Payment providers: to bill your for services

    • Customer service software providers: such as email, 电话, 聊天和短信提供商，所以我们可以与您沟通任何问题

    • 营销和广告合作伙伴:这样我们可以给您发送相关信息

    • 推荐:你推荐某人或某人推荐你的地方

  • Except as provided in this policy, we will not provide your personal information to third parties

  • 我们可能 disclose your personal information:

    • to the extent that we are required to do so by law

    • 与任何正在进行或未来的法律诉讼有关

    • in order to establish, 行使或捍卫我们的法律权利(包括为防止欺诈和降低信用风险而向他人提供信息)

    • to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling

    • 任何我们有理由认为可以向法院或其他主管当局申请披露该个人信息的人, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information

 

6. INTERNATIONAL DATA TRANSFERS

  • 我们收集的信息可能在欧洲经济区以外处理，这些国家可能没有与欧洲经济区现行有效的数据保护法律相同的数据保护法律. 然而, 我们有义务确保这些数据在处理时受到与在欧洲经济区一样的保护和保障措施

  • Whenever we transfer your personal data out of the EEA, 我们确保下列保障措施中至少有一项得到执行，从而确保向它提供类似程度的保护:

    • 我们只会将您的个人数据转移到欧盟委员会认为已为个人数据提供充分保护的国家. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries

    • Where we use certain service providers, 我们可以使用欧洲委员会(European Commission)批准的特定合同，为个人数据提供与在欧洲相同的保护. For further details, see European Commission: Model contracts for the transfer of personal data to third countries

    • Where we use providers based in the US, 如果他们是Privacy Shield的一部分，我们可能会将数据转移给他们，因为Privacy Shield要求他们对欧洲和美国之间共享的个人数据提供类似的保护. 详情请参阅欧盟委员会:EU-US Privacy Shield

 

7. 数据安全

  • We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. 除了, we limit access to your personal data to those employees, 代理, 承包商和其他有业务的第三方需要知道

  • 我们已经制定了处理任何可疑的个人数据泄露的程序，并将在法律要求我们这样做的情况下通知您和任何适用的监管机构

  • 您承认，在互联网上传输信息本质上是不安全的，我们不能保证在互联网上传输的数据的安全

  • You are responsible for keeping the password you use for accessing our Sites confidential. We advise you not to share this password

 

8. 数据保留

  • We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, 会计, or reporting requirements

  • 确定个人资料的适当保留期限, we consider the amount, 自然, and sensitivity of the personal data, 因未经授权使用或披露您的个人资料而造成的潜在危害, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements

  • 在某些情况下，您可以要求我们删除您的数据(见下面的权利)

  • 在某些情况下，为了研究或统计目的，我们可能会将您的个人数据匿名化(以便不再与您关联)，在这种情况下，我们可能会无限期地使用这些信息，而无需进一步通知您


9. 饼干

  • Our website uses cookies

  • cookie是一个包含一个标识符(由字母和数字组成的字符串)的文件，它由web服务器发送到web浏览器，并由浏览器存储. The identifier is then sent back to the server each time the browser requests a page from the server

  • cookie可以是“持久”cookie，也可以是“会话”cookie:持久cookie将被存储在浏览器中，并在设定的失效日期前保持有效, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed

  • cookie通常不包含任何能够识别用户身份的信息, but personal information that we store about you may be linked to the information stored in and obtained from cookies

  • We use both session and persistent cookies on our website

  • We will use cookies to: recognise a computer when a user visits the website; track users as they navigate the website; enable the use of a booking system on the website; improve the website’s usability; analyse the use of the website; administer the website; prevent fraud and improve the security of the website; personalise the website for each user; target advertisements which may be of interest; keep track of your personal and home information; and for other possible uses

  • 我们网站上使用的一些cookie的名称, and the purposes for which they are used, are set out below:

    • 我们使用谷歌Analytics和其他工具来收集和分析网站统计数据. These tools use cookies to generate information about the use of websites which can be used to create reports. 我们生成电子游戏网址大全人口统计和基于兴趣的数据(如年龄、性别)的报告. location and interests) to better understand out visitors to our website and to improve the website. Google will store this information. Google’s privacy policy is available at: www.谷歌.com/privacypolicy.html

    • other cookies, from time to time

  • Most browsers allow you to refuse to accept cookies; 例如:

    • 在Internet 探索r(版本10)中，你可以通过点击“工具”，使用可用的cookie处理覆盖设置来阻止cookie。, “Internet Options”, “隐私” and then “Advanced”;

    • 在火狐浏览器(24版)中，你可以点击“工具”阻止所有cookies。, “选项”, “隐私”, 从下拉菜单中选择“使用自定义历史设置”, and unticking “Accept cookies from sites”; and

    • in Chrome (version 29), 您可以通过访问“自定义和控制”菜单阻止所有cookie, and clicking “Settings”, “Show advanced settings” and “Content settings”, 然后在“Cookies”标题下选择“禁止网站设置任何数据”

  • 封锁所有cookie将对许多网站的可用性产生负面影响

  • 如果您阻止cookies，您将无法使用我们网站上的所有功能

 

10.  你的权利  

  • 根据数据保护法，您可能拥有我们所持有的电子游戏网址大全您的数据的权利. If you wish to exercise any of these rights, 请使用上述电子游戏网址大全方式电子游戏全网址的数据保护主任

  • You may have the following rights:

    • Right to be informed. You have the right to clear, transparent and easily understandable information about how we use your data and your rights. This is why we have provided this webpage

    • Right to rectification. 他使您能够得到我们所持有的电子游戏网址大全您的任何不完整或不准确的数据的更正, 虽然你通常可以通过你的在线账户来做这件事

    • Right to access (commonly known as a “subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it

    • Right to erasure (commonly known as “right to be forgotten”). This enables you to ask us to delete personal data where there is no good reason for us continuing to process it

    • Right to restrict processing. 这使您可以要求我们暂停处理您的个人数据. 我们可以存储你的数据，但不能处理它

    • Right to data portability. We will provide to you, or a third party you have chosen, your personal data in a structured, 常用的, machine-readable format. Note there are some restrictions to this right

    • Right to object. You have the right to object to certain 类型s of processing, such as marketing emails and can opt out at any time

    • Right to object 要自动化加工，虽然我们不进行任何此类加工

    • You can also withdraw consent at any time where we are relying on consent to process your personal data

  • When exercising one of these rights:

    • 我们可能需要向您索取特定的资料，以协助我们确认您的身份及确保您查阅个人资料的权利, for your own security

    • We do not ordinarily charge a fee unless your request is clearly unfounded, repetitive or excessive. 或者，在这种情况下，我们可以拒绝满足您的要求

    • 我们尽量在一个月内答复所有合法的要求

  • 最后, you have the right to complain to the ICO at any time if you there is a problem with the way Housekeep is handling your data

 

11. 其他

  • 修正案

    • 我们的隐私政策的任何变化将被发布到我们的网站和, where appropriate, 我们将以电子邮件或推送通知的方式通知您

    • This privacy notice was last updated on 24 May 2018

  • Third party websites

    • 本网站可能包含到第三方网站、插件和应用程序的链接. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit